FAQs2024-02-18T22:26:45+00:00

Prescription Goggles FAQs

You will find the answers to our most frequently asked questions below:

What information do I need to order the correct strength goggles?2024-02-18T18:19:02+00:00

You will need your prescription information issued by your optician. Specifically the SPH and CYL values for each eye.

How do you calculate the required lens power?2024-02-18T19:54:07+00:00

We combine a proportion of the CYL value and the full SPH value to determine the lens power (or strength) required for your eyes. If the calculation results in an option which falls between two different powers (strengths), then we usually use the lower power to avoid eye strain.

It is worth noting that these lenses will not always be made to your exact prescription – if your prescription differs from the lens strengths we have available. However, the visual correction provided by the lenses will still greatly increase your vision for a clear swimming experience.

Some companies offer custom prescription goggles made to your exact prescription, but they tend to be significantly pricier.

In contrast to numerous suppliers, we offer distinct prescriptions for each eye.

Goggles crafted based on the aforementioned calculations are well-suited for occasional activities like swimming, and we’ve garnered satisfaction and loyalty from numerous customers.

How long does it take to receive the goggles?2024-02-18T19:27:44+00:00

All orders are processed daily between 9AM and 5PM. Any orders made before 1PM will be processed on the same day and will be despatched within 4 working days.

We use Royal Mail 2nd Class delivery, which aims to deliver within 2 working days.

Can I return the goggles if i’m not satisfied with them?2024-02-18T19:50:56+00:00

We take great pride in the quality and effectiveness of our goggles, as well as our customer support.

You may return your goggles within 14 days of receipt for a full refund or replacement. Please see our Returns and Refunds Policy for more information.

Can I wear contact lenses with swimming goggles instead of getting prescription goggles?2024-02-18T22:19:56+00:00

While some individuals may choose this option, it’s essential to consider the potential risks of wearing contact lenses in water, such as infection. Prescription swimming goggles offer a safer and more convenient solution.

How do I care for my prescription swimming goggles?2024-02-18T22:20:31+00:00

Rinse your goggles with fresh water after each use to remove chlorine or salt. Avoid wiping the inner side of the lenses, as this can damage the anti-fog coating. Store them in the included protective case to prevent scratches.

Can I wear prescription swimming goggles for other water activities like snorkeling?2024-02-18T22:20:59+00:00

Yes, prescription swimming goggles are versatile and suitable for various water activities, including snorkeling, water aerobics, and other recreational pursuits.

How do prescription swimming goggles differ from regular goggles?2024-02-18T22:22:14+00:00

Prescription swimming goggles are custom-made with lenses that match your specific vision prescription, providing clear and distortion-free vision underwater.

Will your goggles fit my face shape/size?2024-02-18T22:24:59+00:00

Our goggles have an adjustable head-strap and come with 3 different sized nose bridges, ensuring they will fit comfortably on all face shapes and sizes.

Still have questions?2024-02-18T22:26:31+00:00

If the answer to your question is not listed above, please email us at support@presgogs.com or fill out the contact form below and a member of our support team will get back to you.

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